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Reviews - Brit Hotel Le Touquet
Indice de
Satisfaction client
Satisfaction client
89 %
From Joseph Michael M., the 16/04/2024
couple - 70-79 years - Date of stay : 15/04/2024
couple - 70-79 years - Date of stay : 15/04/2024
A super little hotel, nicely located, exceptional staff, and a lovely restaurant, who could ask for more, even the Gendarmes are friendly! ,we shall continue to use this hotel on our travels.
Hotelier's response : Dear Madam, Dear Sir,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be superbly located with exceptional staff. It's fantastic to know that you appreciated our lovely restaurant.
We're grateful for your high ratings across various aspects of your experience, from the warm reception to the cleanliness and value of our rooms, as well as the ease of access to the hotel and parking facilities. Your perfect scores on the recommendation likelihood are incredibly rewarding for us.
We're delighted that you plan to continue using our hotel on your travels and look forward to welcoming you back again soon.
Best regards,
Isabelle D.
Directrice
Brit Hôtel Le Touquet - Etaples
From Richard P., the 15/04/2024
Alone - 80-89 years - Date of stay : 14/04/2024
Alone - 80-89 years - Date of stay : 14/04/2024
Overall good experience. Hotel is very handy for Calais
Hotelier's response : Dear Madame, Dear Sir,
We appreciate you taking the time to leave a comment following your stay at our establishment. We're delighted to hear that you had a pleasant experience with us and that our hotel proved convenient during your time in Calais.
Your praise for our warm welcome, rooms, bathrooms, breakfast, hotel access, and Wi-Fi connection means a lot to us. Your satisfaction is our priority, and we're grateful for your kind recommendation with a high score of 9/10.
We look forward to welcoming you again on your next trip to the region.
Best regards,
Isabelle D.
Directrice
Brit Hôtel Le Touquet - Etaples
From Philip S., the 06/01/2024
couple - 70-79 years - Date of stay : 22/12/2023
couple - 70-79 years - Date of stay : 22/12/2023
We had great difficulty finding the hotel as our sat nav needs updating and whilst this is our problem it took a number of questions to people when asking directions and it was only when I visited a wine shop the owner looked up on his phone and was surprised to find where you are located. The receptionist was excellent but the room very disappointing small and dark. The evening meal at the hotel was good but the breakfast slightly lacking compared to your other hotels.
Hotelier's response : Dear Customer,
We appreciate you taking the time to share your experience. We are delighted to hear that the receptionists met your expectations and that you enjoyed the quality of our WIFI connection. However, we sincerely apologize to learn about the difficulties you encountered in finding the hotel due to the need to update your navigation system.
We regret to hear that the room did not meet your expectations.
Your feedback is valuable, and we will carefully review the situation to identify ways to improve our services. We are also grateful for your feedback on breakfast and will take steps to enhance this experience.
We appreciate your positive rating regarding the likelihood of recommending our company and brand. We are committed to providing exceptional experiences for our guests, and your feedback helps us progress in this endeavor.
We hope to have the opportunity to welcome you again in the future to provide an improved experience.
Best regards,
Isabelle D.
Directrice
Brit Hôtel Le Touquet - Etaples
the 17/12/2023
couple - 70-79 years - Date of stay : 15/12/2023
couple - 70-79 years - Date of stay : 15/12/2023
We enjoyed our stay byt we feel that the evening menu.s did not give a lot of choice.We had hoped that there would have been a plat du jour that changed to give more choice as there were only 2 starters to choose from and three main courses.
From Peter and J., the 16/11/2023
couple - 60-69 years - Date of stay : 15/11/2023
couple - 60-69 years - Date of stay : 15/11/2023
Excellent value hotel with the added bonus of having a meal on the half board option after a long drive very welcoming
From Phil, the 13/11/2023
couple - 60-69 years - Date of stay : 12/11/2023
couple - 60-69 years - Date of stay : 12/11/2023
Pleasant stay and no issues. Would stay again.
From Neil M., the 16/10/2023
couple - 60-69 years - Date of stay : 15/10/2023
couple - 60-69 years - Date of stay : 15/10/2023
Just what we needed after a long drive and well located for the tunnel for our return journey.
the 03/10/2023
couple - 50-59 years - Date of stay : 01/10/2023
couple - 50-59 years - Date of stay : 01/10/2023
Very good we will be back soon.
the 02/10/2023
Friends - 70-79 years - Date of stay : 28/09/2023
Friends - 70-79 years - Date of stay : 28/09/2023
Best hotel we stayed at during our short journey across France. We will try to use BRIT hotels again in the future and definitely would use your Hotel in Le Touquet . Although we did not have time for breakfast , the evening meal and the service ( Deborah ) was excellent.
the 01/10/2023
couple - 50-59 years - Date of stay : 30/09/2023
couple - 50-59 years - Date of stay : 30/09/2023
Clean hotel with good restaurant and easy to accesd
the 30/09/2023
couple - 70-79 years - Date of stay : 29/09/2023
couple - 70-79 years - Date of stay : 29/09/2023
The hotel was clean and tidy but the room was very small for 2 adults and a large dog. We arrived quite late but they kept the restaurant open for us. Thank you
the 29/09/2023
couple - 60-69 years - Date of stay : 28/09/2023
couple - 60-69 years - Date of stay : 28/09/2023
Great stopover this is our 5th year returning to this hotel
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